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Home>>Guarantees
Guarantees to our clients Accuracy We will prepare your tax return accurately from the
data you furnished us. If we make any mistake that results in
government-imposed penalties/interests, we will pay the penalty/interests
associated with our error PLUS refund you $100 service fee. Punctuality We will meet the
delivery date established with you for any project. If we have received
complete data as mutually agreed and failed to deliver the product on
time, we will pay $50 a day for each day we are late up to $250. Sure Response We will return your phone calls within 8 working
hours during any workday. Should we fail on this commitment, we will
refund $25 service fee to you for that failure. No Surprise We will be honest and uphold the highest
professional standard. We will quote
service fees upfront whenever possible. If that’s not practical for certain assignments,
we will report our work/cost to you at least once a
month (except some annual tax returns). Confidentiality We will absolutely respect and guarantee the confidentiality of your financial & business information. We will never disclose it to any third party without your specific approval in advance (except under special circumstances such as that required by law). |
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Copyright © 2001-2003 Benjamin An & Co., P.C. All rights reserved. |
